Words can’t express how grateful we were for Bogart’s Repair & Recovery Inc. after a total nightmare experience trying to get roadside help through AAA. We were stranded in a remote area on Highway 169 after getting a flat tire just as night had fallen. It was a scary strip in the North Woods for two women alone. AAA cancelled our service request after we waited an hour because they couldn't find a company to help us, they said. AS if out of a horrow moive, we heard someone whistling a tune in the pitch-black (when there were no cabins nearby,) just as our 94-year old uncle arrived to take us to our cabin and wait for AAA service the following morning. After misleading "appointment" windows and cancellations from AAA, Bogart’s stepped up when no one else would, driving roughly 130 miles to reach us!!! Jacob was exceptionally attentive, keeping in clear communication and making sure we were completely taken care of every step of the way. After the stress and uncertainty of sitting stranded for hours, having Jacob extend that level of dedication, urgency, and genuine care gave us complete peace of mind. Jacob was incredibly attentive, communicative, and professional from start to finish. The woman who answered the phone at Bogarts when I called to confirm they were actually coming, was also kind and helpful. Knowing someone was actually on their way gave us peace of mind. They went above and beyond, and we cannot thank Jacob and the team enough for coming through for us. Highly recommended!
Thank you for much for taking the time to write this amazing review! We were happy to help!
